Sales Policy for Manztopic

Effective Date: November 29, 2024

At Manztopic, we are committed to providing a seamless, enjoyable shopping experience for our customers. Our Sales Policy outlines the terms and conditions that govern the purchase of products from our website (manztopic.click). By making a purchase from our store, you agree to the terms outlined below. Please read this policy carefully before making any purchases.

1. General Terms of Sale

By placing an order on our website, you agree to the terms and conditions outlined in this Sales Policy. All purchases made through Manztopic are subject to availability, and we reserve the right to refuse or cancel any order for any reason.

A. Product Availability

While we strive to ensure that our inventory is always up-to-date, items listed on our website may occasionally be out of stock. If an item is out of stock after your order is placed, we will notify you promptly and offer alternative options, including choosing a different product, backordering, or receiving a full refund.

B. Pricing and Payments

Prices for our products are listed on our website and are subject to change without notice. The prices displayed are in U.S. dollars and include all applicable taxes, unless otherwise noted.

We accept the following forms of payment:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Gift Cards (if applicable)

All payments must be processed at the time of order placement. If your payment is declined for any reason, we will notify you and your order will not be processed until the issue is resolved.

2. Order Confirmation

After you place an order, you will receive an email confirmation with details of your order, including the products purchased, the total cost, and an estimated shipping date. This confirmation does not guarantee that the item is in stock or that the order will be processed, as inventory may change at the time of fulfillment. We will notify you via email if there are any issues with your order.

3. Shipping and Delivery

A. Shipping Methods

We offer various shipping methods depending on your location and preferences. Shipping fees will be calculated at checkout based on the delivery address and the selected shipping option.

  • Standard Shipping: Typically takes 5-7 business days.
  • Expedited Shipping: Available for faster delivery, with costs calculated based on shipping destination.
  • International Shipping: We offer international shipping to most countries. International orders may be subject to additional customs duties, taxes, and fees, which are the responsibility of the customer.

B. Processing Time

Orders are processed within 1-2 business days of receiving payment. However, during high-volume sales events or holidays, processing times may vary.

C. Shipping Delays

While we make every effort to ensure timely delivery, shipping times may be affected by factors beyond our control, such as weather conditions, postal service delays, or customs processing. We are not responsible for delays once the package has been shipped, but we will assist in tracking your order if needed.

D. Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can use this information to monitor the status of your delivery.

4. International Orders

For international orders, the following terms apply:

  • Customs Duties and Taxes: You are responsible for any customs duties, taxes, or other fees that may be incurred when your order arrives in your country.
  • Shipping Charges: International shipping fees are calculated during checkout and depend on the delivery address.
  • Delivery Times: Delivery times for international orders may vary depending on the country. International shipping may take longer than domestic orders due to customs procedures.

5. Sales and Promotions

A. Discounts and Coupons

From time to time, Manztopic may offer sales, discounts, or coupon codes for specific products or collections. These promotions are subject to the terms and conditions of the specific offer. Unless otherwise noted, discounts cannot be combined with other offers and apply only to select products.

B. Seasonal Sales

We offer seasonal sales during special occasions such as Black Friday, Christmas, and New Year. Discounts for these sales events will be clearly communicated on the website and in promotional emails. Be sure to sign up for our newsletter to receive updates on upcoming sales and promotions.

C. Gift Cards

If available, Manztopic offers gift cards that can be redeemed for products sold on our website. Gift cards are non-refundable, and the balance can be used toward any future purchase. If the value of your purchase exceeds the balance on the gift card, you can pay the difference using other payment methods.

6. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed information on returns, exchanges, and refunds.

A. Return Window

Returns must be made within 30 days from the date of receipt. Items returned after this period will not be eligible for a refund or exchange.

B. Condition of Returned Items

To be eligible for a return, items must be in their original, unused, and undamaged condition with all original tags, packaging, and paperwork intact.

C. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., receiving a damaged or incorrect item). In the case of an error, we will cover the return shipping cost and issue a full refund.

7. Cancellations

Orders can be canceled only before they are processed for shipment. Once an order has been shipped, we are unable to cancel it, and you must follow our Refund and Returns Policy to return the item.

If you wish to cancel an order before it ships, please contact our customer service team as soon as possible. If the cancellation is successful, you will receive a full refund.

8. Customer Support

If you have any questions or concerns regarding your order, shipping, or any other issue, our customer service team is here to assist you.

Manztopic Contact Information:

We are available to assist you during business hours (Monday to Friday, 9:00 AM – 5:00 PM CST). Our team is happy to help with any inquiries, including order issues, product information, and more.

9. Limitation of Liability

While we take great care to ensure the accuracy of the information on our website, we are not responsible for typographical errors, pricing errors, or product availability discrepancies. In the event of an error in pricing or product availability, we will notify you as soon as possible and offer you the option to cancel or modify your order.

Manztopic is not liable for any damages arising from the use of our products, website, or services. By making a purchase, you agree to this limitation of liability.

10. Changes to This Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Changes will be posted on this page, and the updated policy will include a new “Effective Date.” Please review this policy periodically to stay informed about our terms and conditions.

11. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law principles.